There are two options of delivery from which you can select one at the time of subscribing:
The 5th of each month is the cut-off date for the commencement of the subscription. For e.g., in case you subscribe before the 5th of January then you will receive your first subscribed copy from the month of February. However, if the same is done after the 5th of January, then you will receive your first subscribed copy from the month of March.
This happens if you have tried to renew the subscription while you still have an ongoing subscription and entered the same as a ‘New Subscription’ instead of ‘Renew Subscription’. In such cases, please write to us at Subscriptions@eternalganges.com giving your contact details and MDS ID to hold your second subscription till the ongoing subscription ends.
You can buy the old issues from Eternal Ganges outlets (as per stock availability). Please see the list of outlets at https://www.eternalganges.com/webcontent/partneroutlet.
We sincerely regret that option of switching subscription from Value Creation to Future Division Times and vice a versa is not available.
We regret but the active subscriptions cannot be cancelled. For any concerns related to subscriptions, please write to us at Subscriptions@eternalganges.com
The latest subscription charges for our journals can be found at:
What are the payment options available while subscribing through the website?
There are three options on our website:
Payment can be made directly to our following bank account by direct deposit of cheque/ cash*:
Axis Bank: 166010200008457
Branch Address: Axis Bank Ltd, East of Kailash, New Delhi – 110065
We thank you for wanting to subscribe to our journals. Please write to us at Subscriptions@eternalganges.com mentioning your contact details and preferably attach a screen grab of the error message.
There is an option ‘Know your Subscription Validity’ on our website homepage, and on the subscriptions page www.eternalganges.com/subscription. Under this feature, the validity of the subscription can be checked using MDS ID and verification through an OTP which will be received on the mobile number registered with MDS.
You can send an SMS “MEMBERID” to 56677 from your mobile number registered with MDS to get your MDS ID
It is recommended that subscriptions should be renewed at least two (2) months before the month of expiry. EG also sends SMS and e-mail alerts to subscribers, informing them that their renewal is due.
We regret that you cannot change the period of your current subscription. While you are renewing the subscription, you can select the desired period of subscription. In case of any concern please write to us at Subscriptions@eternalganges.com
Yes. We have e-versions of our journals, Value Creation, Future Division Times, and some books. Please visit www.egdigital.in to know more.
Please visit the Eternal Ganges digital bookstore at www.egdigital.in and
You will find help videos on the home page of EG Digital - https://www.egdigital.in/purchase.htmlhttps://www.eternalganges.com/website-common/egres-images/1 In case of any difficulty please write to us at Subscriptions@eternalganges.com
The EG Reader can be downloaded for: Windows, Mac and Linux Desktops, Android phones, Tablets, iPhones, and iPads.
e-VC can be subscribed for:
Presently, this facility is not available for subscription outside of India.
Yes, you may send your articles at firstname.lastname@example.org.
We thank you for choosing to place an order on our website. Please write to us at email@example.com mentioning your contact details and the item(s) you want to order.
Thank you for your interest. We regret but we do not ship any items outside India.
What are the payment options available?
There are three options:
We thank you for choosing to place an order on our website. Please write to us at firstname.lastname@example.org mentioning your contact details and preferably attach a screen grab of the error message.
Please allow us 5 to 7 working days for the order to be dispatched from our end. Thereafter, it’s the transit time taken by the courier to deliver at your doorstep.
We thank you for wanting to place an order on our website. Please write to us at email@example.com mentioning your contact details and complete address with PIN code, for us to assist you with this.
The courier charges are dependent on the weight of the parcel and the destination. Once the address is entered while ordering on our website, the courier charge is automatically calculated and shown on the checkout page.
In case you need an update, please e-mail us at firstname.lastname@example.org mentioning your order number which you would have received in our acknowledgement mail. At present, the tracking facility is not available on the website. Furthermore, once your order is shipped and the shipment is out for delivery, then you will receive an SMS alert from the courier company.
Once the order is placed and payment is made the order cannot be cancelled or changed. In case of any concern, please write to us at email@example.com
Eternal Ganges ensures that items delivered to the customers are in perfect condition. However, there is a remote possibility that the item(s) may have got damaged during transit or the wrong item is delivered. In such a case please email us at firstname.lastname@example.org with following details:
In only such cases as mentioned above, we will provide replacement at no extra cost, provided that the request is made within 15 working days of placing the order on our website. There are no extra shipping charges for the delivery of replacement items. We reserve the right to collect the items that were originally shipped to you, and which will be at our cost. No replacements will be allowed for orders, except for the reasons given above.
For further assistance and refunds, please contact us at: email@example.com
Please visit https://www.eternalganges.com/webcontent/contact-us. You may also find the ‘Contact Us’ option at the footer of EG website.